Online reputation agency · Paris · France
The online reputation agency that turns your reviews into a growth engine
97% of your future customers read reviews before choosing you. Saphek collects, amplifies and protects your reputation, automatically, 24/7, with nothing for you to do.
The market changed. Your reputation must too.
of consumers read reviews before choosing a local business
only use businesses rated 4.5 stars or more (x2 in one year)
now use ChatGPT for local recommendations (up from 6% last year)
A business with a poor reputation is penalized directly in Google results AND in AI answers. It's no longer optional.
Source : BrightLocal 2024
Without active management, you lose customers every day. Without knowing.
On your own
- Rating stuck under 4 stars
- Negative reviews left unanswered
- 0 reviews this month
- Invisible on Google Maps
- No marketing content
- Zero AI visibility
With Saphek
- Rating optimized toward 4.5 stars and up in 30 days
- AI reply in under 5 minutes, 24/7
- Automated collection across 100+ platforms
- Local ranking improved month after month
- 4 ready-to-post social posts per month
- Favored by ChatGPT and Google AI Overview
4 services. 1 goal: make your reputation your best salesperson.
Every strategy is built with you. We start with a free audit to find what's holding you back.
Review collection and testimonials
SMS, email, WhatsApp sent automatically at the right time, on the right platform. QR codes, NFC cards, per-employee tracked links. 94% of your customers will leave a review if asked. We handle collect Google reviews.
- Automated omnichannel collection (100+ platforms)
- Saphek BOX: QR codes and NFC cards included
- 100% legal framework, zero ban risk
Customer video testimonials
One link, one click, the camera opens. The customer films with a guided teleprompter, no app, no friction. Or our crew comes for a shoot day. 82% of consumers read AI summaries generated from videos. Discover our customer video testimonials.
- Magic Link, France exclusive, zero app
- Guided teleprompter for authentic videos
- Saphek film crew on site
Marketing amplification
Your reviews become content. 4 ready-to-post social posts per month, website widget, dynamic email signature, integration into your Google Ads and Meta Ads. 85% of consumers are converted by positive reviews. Put them everywhere with marketing amplification.
- Pro designs for Instagram, LinkedIn, TikTok
- Website widget and dynamic email signature
- Reviews embedded in your ad campaigns
Monitoring and protection
Real time dashboard, negative review alerts, AI replies in under 5 minutes, fraudulent review removal, plain language monthly reports. 80% of consumers prefer a business that replies to all its reviews. The online reputation management.
- AI reply under 5 min, human validated
- Fraudulent review removal and disputes 24/7
- Monthly PDF report, actionable business levers
From audit to growth, in 3 steps
Free pre-onboarding audit
We analyze your current reputation across every platform: rating, review volume, replies, local visibility, competitors. You know exactly where you stand, before signing anything. Run my free audit.
100% tailored strategy
Together we build the action plan fit for your industry, your customers and your goals. No generic formula: what works for a restaurant doesn't work for a medical practice.
Results visible in 30 days
Rollout, automation, active collection. You get a monthly report with the metrics that matter. And if results aren't there, we keep working for free. That's our guarantee.
What's included in every engagement
Whatever service you choose, here's what you always get.
Saphek results based guarantee
If results aren't there within the agreed timeframe, we keep working for free until they are. No competitor offers this.
24/7 support and founder access
Reply guaranteed within 2h, 7 days a week. Direct line to the founder for emergencies. Not a chatbot, a real person.
Ultra detailed onboarding audit
A complete analysis of your current reputation before we start. You know exactly what we'll improve and why.
Field team training included
Scripts, techniques and the right moments so your staff know when and how to ask for a review naturally.
CRM, webhooks, API integration
We connect to your existing tools. No need to change your stack: we integrate via n8n, webhook or API.
Monthly coaching with the founder
A strategic call every month to review results, adjust the strategy and find the next growth levers.
Your reviews boost your local SEO, and your visibility in AI
Google uses reviews as a local ranking signal. The more recent, positive, answered reviews you have, the higher you climb in Google Maps and the local pack. Since 2025, it's even truer in AI results.
Local SEO
Google reviews are a confirmed local ranking factor. Volume, recency, average rating, reply rate: every metric counts. Saphek optimizes them continuously.
AI visibility (GEO)
ChatGPT, Perplexity, Google AI Overview read your reviews to generate recommendations. 23% of consumers rely only on these AI summaries. Few reviews or a poor rating, and you're invisible.
Conversion x3
A 4.5 star listing with 100+ recent reviews converts 3x more than a 3.8 star one with 20 old reviews. It's measurable, and we give you the numbers monthly.
Negative reviews to handle, or a reputation to clean up?
Cleaning up your online reputation is part of our service. Fraudulent reviews, defamatory comments, old negative articles: we identify what hurts your image and act. Removal, burying, positive counter-content, every situation is different. To clean up your online reputation, it starts with a free audit, no commitment. Tip: start by offering a Google review QR code generator.
We celebrate your wins with you
At each milestone, Saphek sends you a physical trophy engraved with your name. Because 100 five star Google reviews deserve celebrating.
Engraved bronze trophy + window stickers
Silver trophy + milestone posters
Gold trophy + physical wall of fame
Your reputation is your best salesperson. Time to activate it.
Free audit · Tailored strategy · Results in 30 days · Results based guarantee
No commitment. No credit card. Just 30 minutes to know exactly where you stand.
Frequently asked questions
What is an online reputation agency?
An online reputation agency manages your image online: review collection, replies to comments, fraudulent review removal, marketing amplification and monitoring across every platform. Unlike a SaaS tool, an agency does everything for you, you manage nothing.
How long until results show?
First results show within 30 days: more reviews, a better average rating, first automated replies. Google Maps ranking usually improves between month 2 and 3, depending on your industry and starting point.
How is this different from a SaaS like Guest Suite?
A SaaS gives you tools, you use them yourself. Saphek is an agency: we do everything for you. Collection, replies, amplification, protection, reports. You touch nothing. And our results based guarantee exists in no SaaS.
Do you work with every industry?
Yes. Restaurants, hotels, clinics, medical practices, local shops, e-commerce, real estate agencies, garages, beauty salons, lawyers. Every strategy is tailored to your industry, your customers and your target platforms.
Are collected reviews compliant with platform rules?
Absolutely. No punishable practice: no fake reviews, no banned incentives, no manipulation. Since 2024 fake reviews are illegal, and our approach is 100% ethical and durable.
Does Saphek only work in Paris?
Saphek is based in Paris (75008) but supports businesses across France. Collection, amplification and monitoring are 100% remote. Physical services (film crew, Saphek BOX) are available in the Paris region and on quote elsewhere.