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- Saphek was at VivaTech 2026 (June 17-20, Paris Expo Porte de Versailles): 180,000 visitors, 14,000 startups, 4,000 partners, 3,600 investors. The 10th edition.
- This year's theme: Artificial Intelligence: Impact, Not Illusion. Companies have stopped testing AI - they are deploying it.
- We ran 100 FREE online reputation audits on the show floor - personalized printouts, handed over in person.
- Instant mirror effect: founders started comparing their own ratings, reviews and testimonials against each other.
- Real conversations and collaborations already in the works. That's the real VivaTech.
We were there, for real
180,000 visitors. 14,000 startups. 4,000 partners. 3,600 investors.
VivaTech 2026 was the 10th edition of Europe's biggest tech show. Paris Expo Porte de Versailles, June 17 to 20. Four dense, loud, electric days - exactly the kind of place where we like to take the pulse of the industry.
Why was Saphek at VivaTech? Because we don't do online reputation management with yesterday's tools. Our AI runs 24/7. Our Saphek Box captures reviews right at the point of sale, while the experience is still fresh. We collect video testimonials across several platforms at once. We are a tech company - VivaTech is our natural turf.
The mood this year? Less "wow, look at this gadget". More "here's how it scales". A real shift in maturity. Companies have stopped testing. They are deploying.
What we saw at VivaTech 2026
The theme Artificial Intelligence: Impact, Not Illusion wasn't a marketing slogan. It genuinely shaped the keynotes, the debates, the booths.
The speakers who stood out:
- Jeff Bezos (Founder, Amazon & Blue Origin / Co-CEO, Prometheus): disruptive innovation is born from customer obsession. When Amazon's founder says it, you take notes.
- Yann LeCun (Co-founder and Chairman, AMI Labs & NYU): the father of deep learning set the record straight on the real limits of LLMs and the road to truly autonomous AI. Provocative, precise, essential.
- Karsten Wildberger (Federal Minister for Digital Transformation, Germany): Germany, this edition's guest of honor, brought an industrial vision without the hype. Fewer promises, more ROI.
- Henna Virkkunen (EVP Tech Sovereignty, European Commission): data sovereignty is THE burning topic for every French and European company. She said so plainly.
- Bernard Arnault (Chairman & CEO, LVMH): when luxury meets AI, you get concrete insights on personalization and customer experience at scale.
The AI trends that dominated the aisles:
- Orchestrator AI agents - AI that steers other AI to automate entire workflows, from pilot to production in a matter of weeks.
- Enterprise AI: no more endless POCs, now it's deployment at scale across logistics, media and pharma.
- Data sovereignty: who hosts what, how, with what guarantees. A critical topic, not an option.
- Generative AI as business infrastructure: no longer one tool among many, but the foundation on which real competitive advantages are built.
The brands on site: Microsoft, Meta, Mistral AI, Google, AWS, Vinted, LVMH, Stripe, BPI France, Hugging Face, Scaleway, Tesla, Anthropic, Salesforce, LinkedIn, ArtMajeur. The whole ecosystem.
100 free reputation audits
This is where we really played our hand.
We didn't just walk the show. Before we even arrived, we prepared a personalized reputation audit sheet for each targeted company: customer reviews, Google ratings, Trustpilot presence, testimonials, voice-of-customer analysis. Concrete. Numbers. No fluff.
We handed the sheet over in person, within the first seconds of each meeting.
What happened next, we hadn't quite anticipated.
Founders started comparing themselves to each other - spontaneously, almost instantly. "Wait, you're at 4.7 on Google? We're at 4.3." "How many Trustpilot reviews do you have?" "Your video testimonials, how do you collect them?"
It turned into an informal reputation ranking of VivaTech exhibitors. No aggressive competition - a collective, vivid, concrete realization: So that's what a strong online reputation looks like. And where do we stand?
The sheet did the work. We didn't even need to pitch.
What it produced, in four points:
- Deep conversations about the real stakes of reputation - not business-card swaps.
- Founders genuinely surprised to see their reputation dissected in two minutes - many didn't know it was possible.
- Collaborations already in the works with several of the audited companies.
- Proof by example of what we do: we don't have a product, we have a vision of reputation as a measurable strategic asset.
100 audits. 100 real conversations. That's the real VivaTech. Not the slides. The encounters.
Curious what your reputation reveals in 2 minutes?
What it confirms for online reputation
Here's the real question: what does all of this change for our clients?
Everything. And nothing new for us.
AI is no longer a buzzword you slap on a brochure. It's the infrastructure. VivaTech 2026 confirmed it without ambiguity: the companies that win are the ones that have built AI into their business processes - not the ones that have been "testing a chatbot" for eighteen months.
At Saphek, we already apply it:
- Our AI analyzes customer reviews in real time, detects weak signals and triggers the right actions, 24/7, through our reputation management and protection service.
- The Saphek Box captures reviews directly at the point of sale, at the right moment: while satisfaction is still fresh. It's the heart of our review collection service.
- Video testimonials are collected and distributed across the platforms that matter, with a fully managed multi-channel logic.
- Reputation management becomes 100% tailored: every sector, every brand, every moment of truth.
What VivaTech confirmed beyond that: agentic AI - those agents that orchestrate complex tasks autonomously - will transform the collection and analysis of customer reviews even faster than we thought. And collecting reviews automatically is already our daily reality.
What we take away, and what we are building
VivaTech 2026 gave us three clear certainties.
1. Industrialized AI is here. Not tomorrow. Now. Companies waiting to "see how it evolves" are falling behind. The 14,000 startups on the floor are living proof.
2. Online reputation is a strategic asset. In a world where AI helps consumers decide faster, the quality and quantity of your customer reviews matter more than ever. Our 100 audits showed it: many companies still don't measure this.
3. Simplicity wins. The best tech solutions are the ones teams adopt without a three-day training. Our Saphek Box, our automated workflows, our unified dashboard - everything is built for that.
What are we building post-VivaTech? We can't reveal it all. But the orchestrator AI agents we saw in action, we can clearly see applied to reputation management: automated review responses, proactive crisis detection, personalized collection campaigns.
The future of online reputation is an AI that works for you while you sleep. We're almost there.
Ready to turn your reputation into a strategic asset?
Quiz: rate your online reputation
Question 1/5
Do you know your current Google rating?
FAQ
Was Saphek an exhibitor or just a visitor at VivaTech 2026?
An active participant - on site for B2B meetings, solution demos and intensive strategic monitoring of AI trends. And above all to run our 100 free reputation audits. A show like VivaTech is meant to be lived from the inside, not watched from a screen.
What exactly is the Saphek Box?
A physical device installed at the point of sale that lets your customers leave a review right after their experience, with zero friction. The review is captured while satisfaction is still fresh and flows in real time into your Saphek dashboard.
How did you choose the 100 companies you audited?
We targeted VivaTech companies in our core sectors: retail, services, hospitality, e-commerce. The idea was simple: meet leaders who already understand the importance of customer relationships, and show them, with the numbers in hand, where their online reputation stands.
How does VivaTech 2026 confirm Saphek's vision?
The show's official theme, Artificial Intelligence: Impact, Not Illusion, is exactly our philosophy from day one. AI must produce measurable results: more reviews, a better rating, a reputation that converts. Not promises. Numbers.
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